Privacy Policy
Updated 18 October 2026
This policy explains what UPTOWN Barbers collects through this website, why we collect it and the choices you have. Bookings, gift cards and product orders happen on Fresha, which has its own privacy policy.
Measuring visits and advertising
We use these tools on our pages to understand how people use the site and how well our advertising works:
- Google Analytics: the pages you view, how you arrived, your device and your approximate location. It sets cookies.
- Google Ads: remembers that you arrived from one of our Google ads and records when you open a booking link, so we know which ads lead to bookings. It sets cookies.
- Meta Pixel (Facebook and Instagram): the pages you view and actions such as opening a booking link or sending a job application, so we can measure our ads on Meta. It sets cookies.
- Vercel Web Analytics: anonymous page counts without cookies.
- Our own visit counter: the pages you view, how far you scroll, what you click, the page you came from, your browser type and screen width, linked to a random visitor number kept in a cookie for up to a year. We keep these records only briefly.
These tools do not receive your name, email or phone number from our forms. When you open a booking link, we add the campaign tags of your visit (such as the ad you came from and the ad click number) to the Fresha link, so we can see which ads lead to bookings.
Your choices
Measurement is on on this browser.
Turning measurement off stops all of the tools above on this browser and removes their cookies. If your browser sends a Do Not Track or Global Privacy Control signal, we treat that as off automatically.
You can also manage ads from Google in My Ad Center, ads from Meta in your Facebook ad preferences, and block Google Analytics on every site with Google's opt out browser add on.
Information you send us
- Contact form: it opens your own email app with a message to hello@uptownbarbers.com.au. Nothing is sent until you press send.
- Job applications: your name, visa status, phone, email, years of experience, the photos and videos you upload and the campaign tags of your visit. We use them only to assess your application. Uploads are stored with Vercel and the application is emailed to our team through Resend.
- Ask UPTOWN chat: your messages are sent to OpenAI to write the answer. Please do not share personal details in the chat.
- Bookings, gift cards and product orders: handled by Fresha under Fresha's privacy policy.
Where information is handled
Google, Meta, Vercel, Resend and OpenAI may store and process information outside Australia, including in the United States.
Access, correction and complaints
To ask what we hold about you, or to correct or delete it, email hello@uptownbarbers.com.au or call 1800 878 696. If you are not happy with our response, you can contact the Office of the Australian Information Commissioner.